The Age of Steam Roundhouse seeks a Museum Store & Admissions Manager.

Under the direction of the Executive Director, the Museum Store & Admissions Manager manages all day-to-day operations of the Age of Steam Roundhouse’s Museum Store, including making procurement recommendations, merchandising, financial and administrative functions; admission sales, facility rentals and providing initial member and visitor experience con-sistent with the mission of the Age of Steam Roundhouse Museum.

Key responsibilities are as follows:

  • Supervise / schedule Museum Store staff and volunteers

  • Maintain facility rental policies and procedures and serve as point of contact for potential rental customers.

  • Schedule and supervise staff for all site rentals; serve as point of contact for event caterers and planners;

  • Research, evaluate and purchase approved merchandise; stay up-to-date on new sources of inventory and ensure that all merchandise is appropriate, and of good quality;

  • Manage and develop online storefront to ensure it reinforces the Museum’s mission;

  • Work in conjunction with the Chief Accountant to ensure that established cash-handling, security and loss-prevention policies and procedures are in place and maintained; reconcile daily sales receipts; establish pricing; barcode inventory items;

  • Handle incoming orders via phone or internet; ensure timely shipping of ordered items;

  • Maintain contacts and agreements with vendors;

  • Develop and maintain store policies and procedures manual;

  • Handle storage, stocking and display of merchandise; ensure general cleanliness of store;

  • Work with Education and Public Program Coordinator to ensure visitors are made aware of upcoming events and provide an overall ‘good first impression’ to as they arrive at the Museum;

  • Work with the Museum’s Executive Director in marketing and promotion of the Museum in general;

  • Provide exemplary customer service to all visitors and staff;

  • Provide a high level of customer service in person, via phone and email;

  • Be available for weekend shifts and evening special events;

  • Perform other duties as required



  • Museum store and/or gift shop experience and/or retail experience with a high level of personal responsibility highly required;

  • Experience handling cash and/credit transactions;

  • Exceptional customer service skills, with a strong ability to interact with the public in a hospitable and responsive manner;

  • Excellent communication skills. Highly organized with strong attention to detail;

  • Ability to handle objects of various shapes and sizes; lifting for merchandise placement required;

  • Excellent PC /Microsoft Windows applications skills;


  • Experience with “Point of Sale” (POS) and online store systems and bar-coding

  • Experience and aptitude for creative merchandising

Salary range: $30,000-$35,000

Job classification: Full=time, salary

To Apply: Email cover letter, resume and references to: [email protected]. For more information, visit

Posted: March 4, 2019