The Armstrong Air & Space Museum seeks a Tour Coordinator.

Summary of Duties: Leads tour groups as guide and/or as coordinator as needed. Assists with instruction during evening and late-night programs. The Tour Coordinator is within the Education and Guest Experience Department, and reports to the Director of Education and Guest Experience. This is a part-time, hourly, non-exempt position.

Essential Duties and Responsibilities:

  • Leads tour groups as guide and/or as coordinator as needed.
  • Schedules tours and confirms group visits with guests.
  • Creates and executes schedules to ensure tour logistics runs smoothly.
  • Facilitates visitor interaction through immersive exhibits.
  • Works weekends, evenings, and other shifts as required based on guest bookings.
  • Works 10 scheduled late-night shifts (annual) on weekends for scout overnight tour programming.
  • Assists the Director of Education & Guest Experience to execute rental events and other special events of the museum as required.
  • Requires a valid driver’s license.
  • Other duties as assigned.

Supervisory Responsibilities: None for this position

Qualifications:

Education: Requires associate degree from an accredited college or university and one to three years of experience in operational managing and/or tour coordination. Or equivalent years of experience can suffice for educational experience. A general knowledge of air and space history is essential.

Language Skills: Requires the skills and abilities that allow for effective communication with the public and fellow professionals.

Mathematical Skills: Requires basic mathematical skills.

Technical Skills: Knowledge of computers including Microsoft Suite and the internet.

Reasoning Ability: Ability to work independently and in teams.

Physical Demands:

  • Travel required for outreach programming.
  • Range of hearing, speech, and sight conducive to communicating with a varied audience and/or staff, to record, prepare and convey appropriate materials and reports. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, telephone, photocopier, and other office equipment. May require prolonged standing, sitting, stooping, bending, lifting, or twisting.

Work Environment: Work is performed in a museum or school setting. It involves frequent contact with staff, visitors, school, and tour groups. Work may be stressful at times. Frequent evening and/or weekends and holiday work.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Armstrong Air & Space Museum is an equal opportunity employer. The Armstrong Air & Space Museum does not discriminate in its employment on the basis of race, color, religion, gender, national origin, ancestry, disability, age, and veteran status, or on any other basis that would be in violation of any applicable federal, state or local law.

Benefits include sick time, free museum membership, discounts on museum merchandise and select programs.

Salary range: $14.00 per hour, non-exempt. Up to 32 hours per week April-September and up to 24 hours per October-March.

Job classification: Hourly, part-time

To apply: Submit Resume to Chris Moynihan at [email protected]. For any questions please call him at 419-738-8869. Deadline to apply is June 7, 2024. For more information, visit www.armstrongmuseum.org/job-opportunities.

Posted: May 20, 2024
Deadline: June 7, 2024

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