Chagrin Falls Historical Society & Museum seeks an Administrative Assistant.

Description of General Duties: The Chagrin Falls Historical Society & Museum seeks a part-time Administrative Assistant to provide administrative support and customer service to maintain daily museum operations. The Administrative Assistant reports to the Executive Director. Average work week is 25-30 hours Tuesday through Saturday. Hours may vary depending on deadlines and time-sensitive tasks, including some weekends and evenings to meet the public service needs of the Society and Museum.

Essential Functions & Responsibilities

  • Reception
    • Provide exceptional guest service and be attentive and courteous to all guests
    • Perform opening and closing duties, answer the phone, and relay messages
    • Welcome visitors, provide museum introduction, and assist with group tours
    • Record the number of visitors to the museum
    • Provide accurate information about the Museum, local history, and local attractions as requested by guests
    • At all times, ensure the safety and comfort of all guests, staff, and volunteers
    • Manage Gift Shop sales with cash and credit transactions, restock items, maintain presentation of gift shop
  • Administrative
    • Format and type letters, reports, and procedural documentation to assist with Museum’s development
    • Enter data accurately into Museum database and develop effective reports and summaries
    • Attend staff meetings and relevant committee meetings as needed
    • Assist with other museum operations as needed
  • Programs and Events
    • Maintain knowledge of, and provide input on programs, exhibits, and events at the Museum
    • Coordinate Museum functions such as rentals and volunteers
    • Assist in preparing for and cleaning up after programs and events

    Required Qualifications

  • At least one year of office experience a plus
  • Bachelors or Associates degree in history, museum studies, education, or humanities preferred
  • Experience with non-profit organizations a plus • Proficiency with Microsoft Office including Publisher, Word, Excel, and PowerPoint
  • Experience with database & donor software such as Past Perfect, Little Green Light
  • Excellent verbal and written communication skills
  • Must be physically able to lift and carry objects of and up to 30 lbs., climb stairs, stoop, bend, and perform other physical duties as appropriate
  • Ability to work a flexible schedule, including some weekends and evenings Behavioral Competencies
  • Must be reliable, flexible, and punctual
  • Ability to learn and adjust “on-the-go” in a small museum environment
  • Ability to work independently show initiative
  • Comfortable with technology and social media
  • Professional and courteous
  • Willingness to learn and try new things
  • Enthusiasm for museums and history
  • Excellent organizational, analytical, and problem-solving skills
  • Astute attention to detail and accuracy
  • Display integrity, discretion, and confidentiality regarding the organization, its mission, members, and donors

Salary range: $13-15/hour

Job classification: Hourly, part-time

To apply: Send a letter of interest, resume, and three references to Ruth Zeager at [email protected]. For more information, visit www.chagrinhistorical.org/we-are-hiring/.

The Chagrin Falls Historical Society & Museum does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity and/or expression, disability, age, religion, or veteran/military status in its employment, programs, and activities. CFHSM is an inclusive workplace, and applicants with diverse backgrounds and experiences are strongly encouraged to apply.

Posted: June 18, 2021

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