The Children’s Museum of Cleveland seeks an Education Coordinator.

As a leader in imaginative and creative play, The Children’s Museum of Cleveland (CMC) gives children a place and the tools to write their own script and discover their own adventures through our interactive exhibits and programs. We offer an open-ended learning environment giving children the opportunity to imagine, experiment, problem-solve and communicate – building skills for a 21st-century learner. We are an advocate for self-directed play as one of the best ways for a young child to learn. We are a museum for all children – of all abilities, backgrounds, and ages. In our beautiful, historic new home, we respect not only childhood but also the parent and caregiver as the child’s first teacher. As a vital community resource, we provide experiences that can bridge a child’s learning between the Museum, home, and school.

This role is primarily responsible for facilitating experiences with group visits including tasks such as coordinating and executing the Museum’s large group programs, and assisting with the scheduling and execution of museum outreach programs. The Education Coordinator plays and interacts with visitors, and works alongside Visitor Services and Education staff to create a rich experience for visitors. The Education Coordinator will also assist with training staff in family engagement, and help design and lead both in-house and off-site programming that aligns with academic content standards and with appropriate usage of Museum spaces.

Physical Effort: Working with school groups and programming facilitation requires moderate physical effort including physical and mental stamina necessary in interacting with people for long periods of time.

Health & Safety Administration: Position involves exposure to large numbers of children and exposure to germs associated with working in public attraction. Employee must be up to date on vaccinations as well, including the Covid-19 vaccine.

Travel: Must have a valid Ohio driver’s license and own their own vehicle. If necessary, travel is primarily located within Cuyahoga County, with occasional travel to other Northeast Ohio counties.

Education Equivalent: Undergraduate degree strongly preferred.

Previous Experience: At least moderate personal or working experience with children and/or families

Essential Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Interacting and orienting Museum visitors in a friendly, positive, and helpful manner.
  • Act as the primary liaison to external customers, including reservations and registration for all education initiatives.
  • Maintain an all-inclusive, 12-month rolling calendar for internal and external educational programming, communicated to all involved employees.
  • Coordinate with and inform all relevant departments, tour guides and docents of upcoming events and special requirements, to ensure an environment of “no surprises” both for the guest experience as well as museum staff.
  • Assist Director of Education in operation of office, budget preparation and tracking, promotion and evaluation of groups.
  • Assisting with management and scheduling of staff, volunteers and interns pertaining to groups and programs
  • Answer questions from groups concerning the details of their visit and act as an on-the-spot troubleshooter in the Museum for problems with group reservations with support from Director of Education
  • Assist with maintenance and organization of program supplies, equipment and spaces, specifically with group programming
  • Teach public and youth programs children age’s birth – 8 years, including daily school groups, outreaches, family programming, demonstrations, presentations and theater shows.
  • Working with staff to offer excellent educational programming and experiences for the guests
  • Facilitating interpretive exhibition programming for children and families, and assists with public programs or other special events.
  • Having in-depth knowledge of Museum policies, events, exhibits, and layout.

Additional Duties (Employee may do some or all of these tasks)

  • Monitor exhibit rooms, café, restrooms, gift shop, and lobby for cleanliness and guest safety. Clean these areas when necessary.
  • Reset exhibit props through the day and do a thorough reset at the end of the day.
  • Provide assistance to visitors who may need information on procedures, special needs, daily events and activities, theater information, membership questions, and more
  • Enforce all Museum policies including any safety policies or temporary policies such as covid-19 masking guideline.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary range:  $13 per hour

Job classification: full-time. Weekly schedule: Mondays, Tuesdays, Wednesdays, Fridays & Saturdays. May require some seasonal schedule changes to accommodate camps, and occasional flexibility with evening and weekend scheduling for programs and community events (with advance notice.)

To apply: Please send resume, cover letter and references to [email protected].

Posted: July 6, 2021

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