The Cincinnati Museum Center seeks a Director of Public Safety.

The Director helps to ensure a safe and welcoming environment through collaboratively working with internal departments and external community partners. The position directs 24/7 operations at Union Terminal (“UT”) and other Cincinnati Museum Center (“CMC”) properties, including those owned and leased by CMC & NURFC and its affiliates.  The position is responsible for maintaining an effective safety and security program to safeguard staff, volunteers, guests, tenants and the physical facilities.

Key Responsibilities:

  • Provides strategic direction for the department including development of goals, objectives, and department priorities. Plan, implement, supervise, coordinate, monitor and evaluate the specific functions and services of the Public Safety Department, including operating policies, procedures, and methods. Assist in developing and modifying services and procedures to meet legal, regulatory, institutional and community needs.
  • Provides supervision and leadership to Public Safety Team ensuring professional development and continuous improvement. Support the activities of personnel on all shifts, including maintaining a strong relationship with contracted service providers.
  • Develops, reviews, and assesses departmental policies, processes, and operational procedures, including employing best practices in incident report documentation and related activities. Prepares and manages department budget.
  • Provide leadership and input in creating and implementing the Emergency Response plan.
  • Carry out a variety of planning activities related to public safety operations, such as developing contingency plans for handling emergency situations and planning security coverage for special events.
  • Oversee/carry out appropriate follow-up and investigation of all reported incidents. Ensure that all applicable CMC safety and security rules and regulations, as well as state laws, are properly enforced by public safety personnel.
  • Participate in major events held at UT or by the CMC, both on and off-site, and lead in the planning of safety and security for these events.
  • Serve as a liaison to local (city and county), state, federal law enforcement agencies concerning safety, security, or law enforcement issues at all CMC locations. Maintains an ongoing knowledge of policies, procedures, laws, and ordinances pertaining to public safety and security.Proactively develop relationship with these groups to ensure coverage when needed.
  • Provide operational coverage and support in the security officer capacity when needed.
  • Coordinate and conduct daily inspections of all facilities, ensuring completion of inspections by public safety staff and compliance with applicable codes and regulations. Report any problems to the Engineering Department.
  • Direct fire and emergency evacuation drills in conjunction with on-site personnel and local fire officials. Additionally, manage and facilitate other necessary safety training including but not limited to CPR and active shooter, Confer regularly with all departments, as well as, local law enforcement and rescue/hospital personnel, and other community members, to plan, coordinate and evaluate services/activities, coordinate the handling of emergencies and various safety/security problems.
  • Manage and coordinate central communication systems, including (but not limited to) security systems, radios, CCTV and life safety equipment.
  • Plan and administer appropriate departmental records systems.
  • Prepare various administrative/operations reports.
  • Active participate with local and state officials for safety planning including but not limited to BWC, active shooter, hate crimes, threat levels.
  • Work weekend and night shifts as needed.
  • Manage pandemic requirements for our properties and teams in an effective way to ensure safe environment for all while maintain peace and calm.
  • Other duties as assigned by supervisor or CMC leadership.

Minimum Qualifications:

  • Bachelor’s degree in criminal justice or law enforcement with three to five years of leadership experience, or an associate degree plus five to seven years of relevant training and experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Demonstrated experience in disaster training and emergency drill coordination.
  • Working knowledge of public safety and security practices in a large organization.
  • Strong interpersonal and communication skills, both written and verbal. Ability to develop and maintain respectful relationships with visitors, staff, and the community.
  • Experience working with a diverse team and community. Possess an understanding of varied regional, cultural, academic, and socio-economic backgrounds and passion for equality.
  • Demonstrated ability to coordinate multiple projects simultaneously.
  • Ability to work a flexible schedule that include evening and weekend assignments.
  • Willingness to submit to a criminal background check with a finding of no felony convictions.
  • Must have a valid driver’s license and a clear driving record, as defined by VSC policy.

This is considered an essential position, meaning employees in Public Safety may be required to report to or remain at work in the case of an emergency to protect, recover, and continue operations.

Salary range: $60,000

Job classification: Full-time, exempt

To apply: visit

Posted: October 4, 2021

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