Dayton Art Institute seeks a Museum Experience Associate.

Dayton Art Institute Museum Experience Associates are an essential part of the museum’s mission and overall guest experience. They support the front of the house departments by providing the highest level of customer service throughout the museum galleries and Museum Store. Associates welcome members and guests, answer general questions, share museum best practices, offer directions, and support the efficient day-to-day operations of the Museum Store. If you are looking for a friendly team with excellence in service and a strong mission, we are the employer for YOU! 

This is a full-time position with an hourly rate of $16.00 - $17.00 based on experience.  Successful candidates must be available to work Wednesday through Sunday.

Our Commitment to Inclusion, Diversity, Equity and Accessibility: Dayton Art Institute aspires to develop, promote, and sustain an organizational culture and reputation in the communities that we serve as an organization that values, nurtures and leverages inclusion, diversity, equity, and accessibility in all that we do.  

Qualifications and Experience

  • High school diploma or GED required.
  • At least one (1) year of sales or customer service-related experience preferred, ideally in a non-profit organization; or equivalent combination of education and experience.
  • Able to stand and walk for long periods of time on hard surfaces.
  • Possess strong interpersonal skills and ability to interact with a diverse audience.
  • Reliable attendance and known for arriving to work on time.
  • Cash handling experience preferred.
  • Interest in the arts and mission of the DAI.
  • Knowledge of American Sign Language and/or multilingual a plus

Must pass a criminal background check and drug, nicotine, and tobacco free test.

General Information: Dayton Art Institute is a smoke, nicotine, and tobacco free workplace. To improve the overall health of the workforce and while reducing health care benefit costs, the Dayton Art Institute has enhanced its Nicotine/Tobacco Free Workplace Policy to no longer hire nicotine/tobacco users. The use of any nicotine products including cigarettes, cigars, chewing tobacco, e-cigarettes and any other products containing nicotine and/or other nicotine products that are not approved by the Federal Drug Administration for tobacco cessation are prohibited. The use of electronic smoking devices (also known as electronic cigarettes or “e-cigarettes”) is prohibited in any place where smoking of tobacco products is prohibited.

Calls and emails regarding the status of your application materials will not be accepted. Due to the high volume of submissions generally received, DAI contacts only a small percentage of applicants. Therefore, if there is interest in discussing this position with you, someone on staff will contact you via email.

Salary range: $16 - $17/hr

Job classification: Full-time

To apply: For consideration, please submit resume, cover letter optional to This job listing will remain open until the first interview phase is complete or until a sufficient number of qualified candidates have been identified.

Posted: November 3, 2023

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